The Project Director is responsible for the development, implementation, and operations of the proposed Opioid Use Disorder project to expand capacity within LCHC Integrated Primary Care and Behavioral Health Teams, enhance MAT services as well as outreach and engagement within our Homeless OUD Program, and enhance our community service delivery model. The Project Director plans, schedules and oversees all project activities towards the successful execution of assigned milestones and tasks, manages available resources to ensure outcomes are delivered on-time, on budget and within defined scope. The Project Director facilitates team meetings, coordinates performance assessment, data collection, and reporting and is responsible for evaluation and continuous quality improvement for the program.
- Respect and maintain patient confidentiality in all aspects of care including use of electronic health information.
- Treat all patients and fellow staff in a welcoming and professional manner.
- Demonstrate professionalism by appropriate attire, attendance, attitude and behavior within the department setting.
- Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.
- Welcome new employees and students to the team by assisting with their orientation to the team and mentoring them, as requested.
DUTIES AND RESPONSIBILITES:
- Managing all aspects of project planning and implementation of the MAT_PDOA Program including establishing necessary policies and procedures, and managing the project budget.
- Providing support and education and acting as a resource for project staff
- Collaborating closely and actively with the Chief Behavioral Health Officer, Chief Medical Officer, and other members of the health center’s clinical and administrative leadership team.
- Collecting and evaluating data related to clinical and operational performance, identifying trends and issues, and facilitating the development of action plans toward performance improvement
- Designing and implementing plans for sustainability and working actively and collaboratively with multiple constituencies and stakeholders, including SAMHSA, the hospital, payers, and other agencies involved in the evaluation of the project.
- Demonstrates an understanding of customer service principles by successfully completing on-line Customer Service training and ACES Training.
- Utilizes the principles of customer service when interacting with patients/clients, team members and staff from other departments.
- Appropriately handles or seeks support when customer service breakdowns occur.
- Demonstrates knowledge of culture by successfully completing the on-line training on Cultural Competence.
- Utilizes an appreciation of and respect for diversity when interacting with patients/clients, team members and staff from other departments.
- Responds appropriately or seeks support when confronted with cultural bias or conflicts.
- Is aware that in order to respond promptly and appropriately to emergencies, any staff member may be assigned temporary duties that differ from those in the job description, or may be assigned temporarily to a different location or schedule.
- Understands that all staff should have a Personal Emergency Plan in place to best respond to his/her job responsibilities should a health center emergency arise.
- Bachelors degree with experience in a healthcare setting required (Masters preferred)
- Strong organizational and project management experience required, preferably in a healthcare setting
- Experience in quality improvement activities preferred
- Strong quantitative, analytical and technical skills relating to data management, analysis and presentation (experience analyzing and manipulating data sets and creating effective presentations)
- Demonstrated experience leading internal and/or external project teams
- Demonstrated skills and experience in collaboration, negotiation, problem identification and resolution and strong teamwork, communication and interpersonal skills
- Knowledge of health information technology in primary care settings, including design and use of data to improve quality
- Strong PC / Microsoft application skills including Word, Advanced Excel, and PowerPoint
- Limited travel to conferences, meetings and trainings required.
- Annual BBP Training is required.
- Up to date immunizations and annual TB testing is required.
- Annual flu immunization is strongly recommended. All necessary vaccines are available at no charge at the health center.
- Results of inquiry to Criminal Offender Record Investigation (CORI) must be acceptable under health center standards
Lynn Community Health Center (LCHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LCHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. LCHC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LCHC’s employees to perform their job duties may result in discipline up to and including discharge.
JOB POSTING ID: 20-048