Medical Director - Primary Care Team

SUMMARY:

The Team Medical Director is responsible for clinical leadership within their Medical Team.  The Team Medical Director will spend approximately 4 (four) hours per week in management activities.

CORE RESPONSIBILITIES:

  • Respect and maintain patient confidentiality in all aspects of care including use of electronic information. 
  • Treat all patients in a welcoming and professional manner.
  • Demonstrate professionalism by appropriate attire, attendance, attitude, and behavior within the clinical setting.
  • Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.
  • Welcome new employees and students to the team by assisting with their orientation to the team and mentoring them, as requested.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Provides medical leadership for their Medical Team.  Takes responsibility, collaborating with other senior managers, physician and nursing leaders for establishing and meeting team productivity goals.
  • Participates in oriention and training of new providers.
  • Supervises providers on the team.
  • Participates in developing goals and priorities, collaborating with other members of the leadership team, senior managers and other physician and nursing leaders.
  • Provides leadership and participates with other members of the leadership team, senior managers and
  • other physician and nursing leaders in establishing staffing needs, hiring/disciplinary decisions,
  • annual reviews.
  • Provides leadership in developing and carrying out team performance improvement activities.  Participates in health center Quality Improvement and Utilization Management activities.
  • Collaborates with other members of the leadership team, senior managers and other physician and nursing leaders in establishing schedules, approving vacation schedules and coverage when team members are out
  • on leave.
  • Provides leadership for Medical Team meetings in collaboration with nursing leader and other members of the leadership team, including leading meetings, setting agendas, assuring follow-up.
  • Responsible for effective communication with other members of the leadership team, senior managers and other physician and nursing leaders.
  • Participates in writing policies/procedures relevant to the Medical Team, as needed.
  • Participates in the planning, development and monitoring of the Medical Team’s annual budget.
  • Attends Medical Team meetings, Medical Team Leadership Group meetings, Management meetings, and Provider meetings.

CUSTOMER SERVICE:

  • Demonstrates an understanding of customer service principles by successfully completing on-line Customer Service training.
  • Utilizes the principles of customer service when interacting with patients/clients, team members and staff from other departments.
  • Appropriately handles or seeks support when customer service breakdowns occur.

CULTURAL COMPETENCE:

  • Demonstrates knowledge of culture by successfully completing the on-line training on Cultural Competence.
  • Utilizes an appreciation of and respect for diversity when interacting with patients/clients, team members and staff from other departments.
  • Responds appropriately or seeks support when confronted with cultural biases or conflicts.

EMERGENCY SITUATIONS:

  • Is aware that in order to respond promptly and appropriately to emergencies, any staff member may be assigned duties that differ from those in the job description, or may be assigned temporarily to a different location or schedule.
  • Understands that all staff should have a Personal Emergency Plan in place to best respond to his/her job responsibilities should health center emergency arise.

Requirements

QUALIFICATIONS/EXPERIENCE:

  • Physician, Nurse Practitioner or Physician Assistant, Board Certified, with Massachusetts license. 
  • Bi-lingual in Spanish and English preferred.
  • Experience in community health preferred.
  • Experience in medical administration, particularly evaluation and supervision of licensed medical providers and other clinical staff preferred.  Must have demonstrated past leadership ability.
  • Experience in Quality Assurance, Utilization Review, Continuous Quality Improvement preferred.
  • Experience with and commitment to working with Nurse Practitioners (NPs) and Physician Assistants (PAs).

SPECIAL REQUIREMENTS:

 

  • Annual BBP Training is required. 
  • Up to date immunization and annual TB testing is required. 
  • Hepatitis B vaccine and annual flu immunization are strongly recommended.  All necessary vaccines are available at no charge at the health center. 
  • A Declination form must be signed if the Hepatitis B or other recommended vaccines are declined.
  • Results of inquiry to Criminal Offender Record Investigation (CORI) must be acceptable under health center standards.

SUPERVISION  RECEIVED:

  • Program guidance and administrative supervision are received from the Chief Medical Officer, professional guidance is received from peers, or higher trained specialist if available.

SUPERVISION EXERCISED:

  • Professional supervision to assigned providers, nurses, clinical assistants, student staff.

Lynn Community Health Center (LCHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LCHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. LCHC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LCHC’s employees to perform their job duties may result in discipline up to and including discharge. 

Job Posting ID#: 18-050 (Green Team) 

Hours

Full-Time